Terms & Conditions
All products will be dispatched within 5 working days of purchase via 1st class tracked & signed Royal Mail. All orders must be signed for upon delivery.
I cannot refund or exchange any items once they have been shipped.
Please do not leave any postage information in the order notes. I'm not able to pass this information along to the postal service.
ALL ORDERS MUST BEST SIGNED FOR.
International Orders - if you are ordering from outside the UK please read the following information carefully.
Once your item has been dispatched you will be sent a tracking number please keep an eye on it!
For shipping to US, Canada, Mexico, Brazil and Australia it can take some time to pass through customs please allow up to 4 weeks and check the tracking number if it is taking longer than expected.
If orders are returned to us we will have to charge the international postage cost to resend the item to you.
Please order well in advance for gifts and events to avoid disappointment, there is nothing we can do to speed up the shipping / customs process.
Customs Charges / Import Duty
Items may be subject to additional customs charges / import taxes - this varies by product & country, please check with your local customs agency. These fees are not included in the price or P&P and must be covered by the customer. Please be aware of this before placing any orders.